Returns Policy

Returns Policy

 

Please call 0476 077 514 for all return enquiries.

A refund, credit or exchange may be provided if the following conditions are met:

  • Returns will not be accepted unless authorised by a WeeCare 24/7 customer  service representative.
  • All returns must have a Item Return Authority (IRA) number clearly displayed on the external return packaging. A IRA number can be obtained via telephone or email from our Customer Service team. The issue of a IRA number does not mean that the returned items will be accepted or a credit will be granted.
  • Returned items must be in their original condition. Packaged items must remain unopened, unmarked and in a re-sellable condition. WeeCare 24/7 reserves the right to not accept any returned goods that do not comply with these terms and conditions.WeeCare 24/7 will only authorise a return if the goods are found to be faulty at the time of supply.
  • All returns for credit must be communicated to WeeCare 24/7 within seven (7) days of delivery or discovery of a fault in the goods.
  • A credit for returned items requires a copy of the delivery docket, invoice, or documentation showing the customer’s name, date of purchase and a notation clearly stating the reason for return is supplied.

 

 

退货政策 如有任何回复查询,请致电0476 077 514。 如果满足以下条件,可能会提供退款,信用或兑换: 除非得到WeeCare 24/7客户服务代表的授权,否则不接受退货。 所有退货必须在外部退货包装上清楚地显示退货授权(IRA)编号。可通过电话或电子邮件从我们的客户服务团队获取IRA号码。签发爱尔兰共和军号码并不意味着将接受退回的物品或授予信用。 退回的商品必须保持原状。包装物品必须保持未开封,无标记且处于可重新销售的状态。 WeeCare 24/7保留不接受任何不符合这些条款和条件的退货的权利.WeeCare 24/7仅在货物被发现有故障时才授权退货。 所有退款申请必须在交付后七(7)天内发送至WeeCare或发现货物故障。 退回物品的信用证要求提供交货件,发票或文件的副本,其中显示了客户的姓名,购买日期以及明确说明退货原因的符号。